[Resolved]  Airtel - Digital TV Recorder — RECORDER NOT FUNCTIONING & SIGNAL LOSS

Address:

Chennai, Tamil Nadu

RECENTLY AIRTEL DIGITAL TV RECORDER WAS INSTALLED AT MY RESIDENCE WITH SOUTH SUPER VALUE PACK AND MEGA SPORTS
PACK.MY AIRTEL ID IS [protected]. NOW A DAYS I AM NOT GETTING
SIGNAL QUITE OFTEN EVENTHOUGH IF THERE IS LIGHT SPELL OF RAIN.
I MADE COMPALINT WITH AIRTEL SERVICE MANAGER AND HE TOLD ME THATI WOULD NOT GET SIGNAL IF THERE IS LITTLE BIT OF RAIN.IT IS VERY RIDICULOUS AND I SHOCKED TO HEAR THE ABOVE ANSWER. I DIDNOT HAVE ANY EXPERIENCE WHEN I WAS HAVING SUN DTH CONNECTION FOR THE PAST 10 YEARS. I SWITCHED OVER TO AIRTEL MAINLY FOR DTH RECORDER BUT THAT IS ALSO NOT MEETING MY NEEDS SINCE I COULD NOT BE ABLE PLAY BACK THE RECORDED ITEMS FROM THE VIEW CHANNEL AS WELL AS FROM SERIES RECORDINGS.