[Resolved]  Airtel Digital TV Service — Misleading information

My request to help in ONLINE booking was passed on by Airtel to one of their agents who booked my connection posing as an Airtel executive. Airtel is now washing off its hands and are denying me the ONLINE booking discount. Please tell me where I can lodge a complaint. I stay in New Delhi
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

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Plece improve the Sound and Picture Clarity
Airtel use only MPEG4 (But) Not use DVB S-2 Technology
MPEG4 and DVB S2 Technology avalible
1.Picture Clarity 90% to 95%
2.Sound Clarity 90%
ADD;
T.Sendrayan @ Srinivasan
Cs-ID-[protected] & [protected]
Request and Complitent;
Airtel Digitaltv
1. Sun Music Sound Qulity Output 85% to 90% (Digital Sterio Sound)
2. IsaiAruvi Chennal Sound Clarity is very bad 70% t0 75% (Mono Sound and Not Digital Sound)
But
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

3. JayaMax Picture Clarity very poor and Sound Clarity 65% to 70% (Mono Sound and Not Digital Sound)
AIRTEL NOT USE MPEG4 and DVB S2 Techonolgy
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

Airtel Digitaltv
2. Jaya Max Chennal Sound Clarity is very bad (Mono Sound)
Digital Clarity Sound is Upto 60% to 70% (Mono Sound)
Picture Clarity is Bad Upto 55% to 65% (Picture Clarity)
Reson;
All chennals picture & Sound Clarity is very Good
Only Sound Clarity is Poor.
* I am Everday call Costemer Care Same Complient and Probelam
* Technical Engineer Already 4 times Visiting my Home, But This problem not solve.
Engineer says that;
* This probalam my Side Solve
Reason;
* This Probalam is only Brodcaster side, Plece wait I tell him Servise Sopert team.
Plece Improve the Sound & Picture Clarity
Bad Sound Clarity Chennals

All chennals working is fine only 4 chennals probalam

1.Iasaiaruvi Picture Clrity is Good Sound is Poor (Mono Sound)

2.Jaya Max Picture Clrity is Poor Sound is Poor (Mono Sound)

3.Raj Tv Picture Clrity is Good Sound is Poor (Mono Sound)

4.Zee Kannada Picture Clrity is Good Sound is Poor (Mono Sound)

Bad Picture Clarity Chennals
* Jaya Max
All The Best Airtel Digialtv
* Plece improve sound clarity,
* My Complient and all Costmer Request and Feedback
Plece improve the Sound and Picture Clarity
Airtel use only MPEG4 (But) Not use DVB S-2 Technology
MPEG4 and DVB S2 Technology avalible
1.Picture Clarity 90% to 95%
2.Sound Clarity 90%
ADD;
T.Sendrayan @ Srinivasan
Cs-ID-[protected] & [protected]
Request and Complitent;
Airtel Digitaltv
1. Sun Music Sound Qulity Output 85% to 90% (Digital Sterio Sound)
2. IsaiAruvi Chennal Sound Clarity is very bad 70% t0 75% (Mono Sound and Not Digital Sound)
But
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

3. JayaMax Picture Clarity very poor and Sound Clarity 65% to 70% (Mono Sound and Not Digital Sound)
AIRTEL NOT USE MPEG4 and DVB S2 Techonolgy
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

Airtel Digitaltv
2. Jaya Max Chennal Sound Clarity is very bad (Mono Sound)
Digital Clarity Sound is Upto 60% to 70% (Mono Sound)
Picture Clarity is Bad Upto 55% to 65% (Picture Clarity)
Reson;
All chennals picture & Sound Clarity is very Good
Only Sound Clarity is Poor.
* I am Everday call Costemer Care Same Complient and Probelam
* Technical Engineer Already 4 times Visiting my Home, But This problem not solve.
Engineer says that;
* This probalam my Side Solve
Reason;
* This Probalam is only Brodcaster side, Plece wait I tell him Servise Sopert team.
Plece Improve the Sound & Picture Clarity
Bad Sound Clarity Chennals

All chennals working is fine only 4 chennals probalam

1.Iasaiaruvi Picture Clrity is Good Sound is Poor (Mono Sound)

2.Jaya Max Picture Clrity is Poor Sound is Poor (Mono Sound)

3.Raj Tv Picture Clrity is Good Sound is Poor (Mono Sound)

4.Zee Kannada Picture Clrity is Good Sound is Poor (Mono Sound)

Bad Picture Clarity Chennals
* Jaya Max
All The Best Airtel Digialtv
* Plece improve sound clarity,
* My Complient and all Costmer Request and Feedback
Plece improve the Sound and Picture Clarity
Airtel use only MPEG4 (But) Not use DVB S-2 Technology
MPEG4 and DVB S2 Technology avalible
1.Picture Clarity 90% to 95%
2.Sound Clarity 90%
ADD;
T.Sendrayan @ Srinivasan
Cs-ID-[protected] & [protected]
Request and Complitent;
Airtel Digitaltv
1. Sun Music Sound Qulity Output 85% to 90% (Digital Sterio Sound)
2. IsaiAruvi Chennal Sound Clarity is very bad 70% t0 75% (Mono Sound and Not Digital Sound)
But
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

3. JayaMax Picture Clarity very poor and Sound Clarity 65% to 70% (Mono Sound and Not Digital Sound)
AIRTEL NOT USE MPEG4 and DVB S2 Techonolgy
Picture Clarity is Good Upto 80% to 85% (Picture Clarity)

Airtel Digitaltv
2. Jaya Max Chennal Sound Clarity is very bad (Mono Sound)
Digital Clarity Sound is Upto 60% to 70% (Mono Sound)
Picture Clarity is Bad Upto 55% to 65% (Picture Clarity)
Reson;
All chennals picture & Sound Clarity is very Good
Only Sound Clarity is Poor.
* I am Everday call Costemer Care Same Complient and Probelam
* Technical Engineer Already 4 times Visiting my Home, But This problem not solve.
Engineer says that;
* This probalam my Side Solve
Reason;
* This Probalam is only Brodcaster side, Plece wait I tell him Servise Sopert team.
Plece Improve the Sound & Picture Clarity
Bad Sound Clarity Chennals

All chennals working is fine only 4 chennals probalam

1.Iasaiaruvi Picture Clrity is Good Sound is Poor (Mono Sound)

2.Jaya Max Picture Clrity is Poor Sound is Poor (Mono Sound)

3.Raj Tv Picture Clrity is Good Sound is Poor (Mono Sound)

4.Zee Kannada Picture Clrity is Good Sound is Poor (Mono Sound)

Bad Picture Clarity Chennals
* Jaya Max
All The Best Airtel Digialtv
* Plece improve sound clarity,
* My Complient and all Costmer Request and Feedback

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