[Resolved] Airtel Digital TV Setup Box — setup box is faulty for last 15 days | |||
dear sir pl. refer my c.id. no.[protected] of airtel digital tv and refer my complaints nos. 23929684,23994462 &24293823 of dtd. 20.09.12,21.09.12& 27.09.12 and the finaly reference of senior supervisor of exclation deptt. transaction i.d[protected] and transaction i.d. no. 24513789 dtd. 02.10.12 i got the assurance to get my set box set right to day by evening and i was given some tel . nos. [protected],[protected] by sms from airtel digital tv but no one attended the cal and the whole day gone and no service engineer attended my faulty setup box so far. kindly do the needfull to penalise the airtel digital tv who is forcing me to be out of world for last 15 days and least bother to attend this setup box problem.Every time when i talk to cutomer care no. i get the answer taht your problem will be attended in next 24 hours time and every time a different person is attending the call due to which customer is facing problems and when it is requeted to talk to senior person they keep on holding on phone for more than 1/2 an hour time and no connection is made to talk. please do acknowledge the problem of mine as it has become difficult to be out of touch of the world now. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
dear airtel presence
i[censored] are so concern with my problem can u explain is it a big problem for repalcing the faulty set up box and this really requires more than 15 days time and need to bother whole department to sort it out and the customer need to bang the door of consumer complaint centre.
y.n.malik
i[censored] are so concern with my problem can u explain is it a big problem for repalcing the faulty set up box and this really requires more than 15 days time and need to bother whole department to sort it out and the customer need to bang the door of consumer complaint centre.
y.n.malik
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Airtel Digital TV Setup Box — Frequent reception failures
I am a Airtel Digital TV Customer (Id[protected]. My compliant reg. frequent interruption (on every 5 Minutes) in receiption of signals is not yet attended even after elapsing 5 days of reminding daily basis (Serv. Request No.4409702 of 8th Nov'2010). Airtel's Customer Care is very very POOR and providing hopeless service. Probably they find joy in the sufferings of their customers. Hence, my only advise to general public is to THINK TWICE OR THRICE BEFORE GOING FOR Airtel Digital Connection due to bitter experience.