[Resolved]  Airtel Digital TV — Validity of Subscription

Address:

West Delhi, Delhi

Dear Concern,
my customer I d is [protected],FROM DIGITEL TV Nitin Ahuja (Telephone #[protected])called me several time in March for recharge the Digital TV. we have some nice scheme if you recharge for 1620 for the whole year. We will give you whole year pack in the same package which you have presently watching (i stopped digital tv since last 8-10 month). Although i was not in mood to recharge but he insist me serval time to recharge now and get the benefit of one year subscription. i recheck him regarding the same, he double assure me that you don't worry about the tenure of the subscription.

I recharged on 31st March, 2013 for the Rs. 1620 for the whole year but when i got the message from Airtel the period is valid on for 8 months. i was shocked to see the SMS and I called the customer care centre for complaining the same but he stately refused that there is no scheme like this but he cut down my phone while saying that your voice is not coming. This is thing which Air Tel people are doing with their customers. Kindly look into the matter and increase the validity of my subscription.

THANKS
Nitin Ahuja AIRTEL ID [protected] PHONE NO [protected]