Airtel — DISCONNECTION OF PHONE

Address:

Gurgaon, Haryana

I AND MY HUSBAND MOHD. YASIN HAVE 3 AIRTEL LAND LINE NUMBERS[protected],[protected],[protected]. FOR THE LAST ONE WE HAVE REQUESTING AIRTEL TO DEACTIVATE "HUNTING FACILITY" ON THESE 3 NUMBERS. AND THIS FACILITY WAS PROVIDED BY AIRTEL ON THEIR OWN AND WE DID NOT WANT IT. WE HAD MADE INNUMEROUS COMPLAINTS BUT TO NO AVAIL. DAY BEFORE AGAIN WE MADE A COMPLAINT NO.: 25268602. THIS WAS CHANGED TO 25327034 YESTERDAY AND AGAIN CHANGED TO 25344406 TODAY MORNING.

THESE NUMBERS ARE BEING USED IN OUR BUSINESS PREMISES.

NOW AIRTEL HAS GONE AND DEACTIVATED NO.:[protected] COMPLETELY AND ARE SAYING THAT IT WILL TAKE THEM 7 DAYS TO RESTORE/ACTIVATE THE PHONE BACK, AS THE SAME HAS BEEN DEACTIVATED AT THEIR BACKEND OFFICE.

MY QUESTION IS WHO WILL PAY FOR THE BUSINESS LOSS WE WILL BE SUFFERING WITHOUT PHONE FOR A WEEK? WHOSE FAULT IS IT - AIRTEL. WHEN WE HAVE ONLY ASKED THE HUNTING FACILITY TO BE DEACTIVATED.

ACHALAYASIN - [protected]; MOHD. YASIN - [protected]