[Resolved] Airtel Dish TV — refusing refund on advance payments | |||
23.6.2010. Dear Sir, I was having Airtel Dish since last three years or so.Customer ID[protected].In the last week the channels were over-lapping and no clear picuture was available on my TV. I have made comlaint in the last week of April 2010.It is stated that it may be a local problem,get chacked dish and cable connection.it was found accurate.There was problem in set-top box.They didn't depute any technician to check.Ultimately I have taken fresh connection of Airtel at the cost of Rs.l597/ on 5th may 2010.And on 3rd may I had informed that pl.discontinue my services and refund blance which was Rs.169//They are refusing even they are not prepared to add that balnce in my present connection which is obtained in the identical name and place.From this con I have received plathoria of incorrect messages stating that there is no sufficient balance and services may be discontinued.One incident is surprising to-day I have made recharge of Rs.100They have confirmed but they have admitted this recharge in old ID.In past I had not made in recharge for espn although I had recieved sms stating that top-up has been made and deduction of Ra.30/-+tax was deducted from my balance.On complaint they have accepted that the re-charge pertains to some Hariyana customer.But they did not allow reverse credit.Not even started channel espn.On the first day it was made clear to them that I am not going to order for film or top-up.I am only interested in small value Rs.127/ +taxes,therefore ignore any top-up. 2. On the facts stated above,I have to request you to do something to help me because I am aged 70years and not keeping well. With regards, Rameshbhai Vyas.A/62.Ambicakrupa so.Ranip,Ahmedabad pin.382480 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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