Dear sir/madam,
My mobile number has been wrongly added in the data base of Airtel Dish Tv. The person who owns that airtel dish tv is Mr. Ajay Mandal of Madhubani , Bihar. Whereas I am in Karnataka. since the past 6-7 months , I am daily harrassed by aound minimum 5-6 phone calls on my mobile no, [protected]. I have emailed them on 19th june and also got this email in reply--
[protected]@in.airtel.com
Jun 19
to me
Dear Customer,
Thank you for writing to us at Airtel DTH Services.
We have received your email and we shall revert to you at the earliest.
Please note that this is a computer generated auto response.
Warm Regards,
Airtel Customer Care
www.airtel.in
However , no action has been taken. Around 2 months back, one person of airtel who had called me said that they will remove my number ,and i also recieved a sms confirming the same from Airtel. However the phone calls requesting me to recharge that account come everyday still , which is causing a lot of harrassment.
Deepa bhartia. Was this information helpful? |
This is to inform you that your concern listed on 16 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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