Airtel Dish TV — harrassment

Address:Karnataka

Dear sir/madam,
My mobile number has been wrongly added in the data base of Airtel Dish Tv. The person who owns that airtel dish tv is Mr. Ajay Mandal of Madhubani , Bihar. Whereas I am in Karnataka. since the past 6-7 months , I am daily harrassed by aound minimum 5-6 phone calls on my mobile no, [protected]. I have emailed them on 19th june and also got this email in reply--

[protected]@in.airtel.com
Jun 19

to me


Dear Customer,

Thank you for writing to us at Airtel DTH Services.

We have received your email and we shall revert to you at the earliest.

Please note that this is a computer generated auto response.

Warm Regards,

Airtel Customer Care

www.airtel.in


However , no action has been taken. Around 2 months back, one person of airtel who had called me said that they will remove my number ,and i also recieved a sms confirming the same from Airtel. However the phone calls requesting me to recharge that account come everyday still , which is causing a lot of harrassment.

Deepa bhartia.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Namaste Ms.Bhartia,

This is to inform you that your concern listed on 16 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information