[Resolved]  Airtel DND Service — Frustrated from promotional SMS

Address:Haryana

Hi,

My number is [protected].
I receive so many promotional SMS.
I have activated DND Services so many times.
But it never worked.
I receive SMS names as TM-####, TD-#### etc.
I have asked Airtel Customer Care but they never listen instead they always speak in attitude.
Sometime they disconnect the call when they put my call on hold.
I don't know why they do this. They have disconnected my call so many times.
and about DND, it never worked.
I also have sent emails to them regarding this problem on [protected]@in.airtel.com.
they always say it will start working from next week. but for last one year, I'm tolerating bulk SMS Service.
I am so much frustrated, sometime I get so much angry that I through my mobile on the floor.
This is really pathetic and ridiculous.

Please take a serious action, or if this website is just to earn money from ad then shut it down.
because I have complained on this website before also but no action was took.

Thanks,
Parteek
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I agree, I am also having this same issue. The Airtel guys are just fooling around. All they want is you to go away. Or they keep asking for names and content of the messages that you are getting so that they can file a complaint, but nothing happens. The SMS'es are quite sickening. In fact, one day my friend received an SMS that says, if you want to send SMS even if the number is DND then we can help you. This is openly breaking the law.

I wonder if Mr. Sunil Mittal ever uses his own customer service or not. If he did, he would know - that customer service SUCKS!
hahaha...
Yes for sure, Mt. Mittal must be using any other connection.

Do you know if this website actually works or not?
I think it is just for earning money from ads.
Mr. Rakesh,

My number is in the first line itself in the original complaint.
I repeat it again, its [protected].

Parteek
I am also having this same issue. My Airtel mobile number is [protected]. I have registered on DND in the fully blocked category and my registration number is S[protected]. Still promotion call and SMS are coming.

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