Airtel DTH / Airtel HD — regarding installation

Address:

Surat, Gujarat

Hi sir. I am Dr.Milap.Somaiya . Acually sir i purchased airtel hd connection online on 23/07/2011 and then i recieved a call from their call center and he send and executive to my office to collect the money for it Rs.2790 within half an hour which i paid and i was promised that he will fix the connection on 24/07/2011 between 10 to 12p.m. Then after collecting the cash i received a call to confirm the payment and again he promised it will be installed within 36 hours. but now its been four days and i have been calling various departments of them but no body is answering and they keep promising that tomorrow we will surely install. on tuesday that is 26/07/2011 their executive told me that they have still not booked my order... now its been four days and again they are promising one more day.. i think these companies keep promising their customers and dont keep them.. pl take some actions against them so other customers dont suffer .. my no is [protected] and they gave me an id [protected].