[Resolved]  Airtel DTH Service — Upgrade package from south value plus to magnum HD

Address:Cuddalore, Tamil Nadu

We just bought a new 6 month DTH package "South Value Plus 6M ADV Rent 9 HD Sep-12" 8 days back. Since we are not comfortable with the channels in the package, we wanted to upgrade to a much costlier "Magnum HD 6M ADV Rent Pack Oct-12" package. However, we are told that the upgrade cannot happen before the completion of the 6 month period of the South Value Plus package. It doesnt make sense to me that AIRTEL doesnt want to make more money with the package change. Its just plain ridiculous that a subscriber is not allowed to upgrade to a higher valued package. Could someone help or throw insights on this?
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Aug 13, 2020
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DT[protected]

Thank you

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