[Resolved]  Airtel — Duplicate SIM request and poor service

Address:Bangalore, Karnataka

Airtel provides poor customer service to its postpaid customers. I have taken new duplicate SIM, after activation it worked for two weeks. Suddenly Airtel was activated my old SIM card, which I have destroyed after new SIM activation. I called customer care they have not understanding my problem and also my phone is dead from past week. Now they are telling me to visit outlet and submit documents for collecting another SIM card. For each SIM card they are charging Rs. 50 and also I am paying unnecessary rental and call charges from my landline.

Airtel is provides very poor customer service and charging unnecessary to their customers!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airtel — Sudden destruction of money from account for no reason

I am Shai Mrithun,[protected] is my number and i have been using this number for several years.I am using MOBILE OFFICE for few years, now i have activated 98 Rupees internet pack and i was browsing in ANDROID MARKET in my mobile in between i got an message from AIRTEL tat i have been detected 50 rupees am still clueless for what u have detected my money for nothing i have downloaded..This is totally unfair i need my money credited back in my account..If not i have to take legal action against your company...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54498
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information