[Resolved]  Airtel — Caller tune activation

Address:Bardhaman, West Bengal

i never wanted any caller tune for my set. but without consent they activated it & deducted money. it has been repeated time to time & after a long effort it is deactivate. now they do not response phone or mails. i want to get my caller tune deactivated and return deducted amount.
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Aug 13, 2020
Complaint marked as Resolved 
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Hello Sir,
I have got a call from airtel for caller tune, i disconnected the call, but i got a sms just after, that inform me "you have been charged for caller tune downloading", Now i just want to know how the bloody caller tune get downloaded,when i disconnected the call. Though i am also from telecom dept., it seems that administrator hasn't configure the server properly. i have an existing caller has now changed.When i tried to inform the same to customer service, first it took long time to get the executive then he suddenly disconnected the call.i want my existing caller tune back with money. My call time is 21/12/10 17:23, i am requesting you to please refund my money asap , i will be grateful to you.

Thanks & Regards
Mukesh Tilwani
[protected]
i have also gone through the same thing 2 times, there is one no. 57875(tollfree) claimed by airtel, if you call on that number and if you dont select anything even thought it will select any hello tune automatically and it will deduct your balance,

I have complain 5 times, but there is no response, every executive i told to gives a different answer, all liars and chors.
I am fed up all this chori from there side.

Amit Wadhwani

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