[Resolved]  Airtel — RECHARGE DENIAL by local shop

Address:

East Delhi, Delhi

Hi everyone,
I live in Krishna Nagar, east delhi.

I had a strange encounter today with a local airtel recharge shopkeeper. He was quite old (older than 60 for sure) and refused to recharge my mobile if the recharge sum was less than Rs.50. I wanted a Rs.34 (SMS pack by airtel) which many college goers like me opt for. When I insisted, telling him that being an Airtel representative for me (he had an airtel red white and black banner on his shop), he was committed to get me a recharge whatever may the value be, he burst up abusing and started to say that "Behenc**d I am your grandfather's age and you cant tell me to do something that i do not want to" and later said that "go away from here or i will slap you". Well I smiled at it because he couldn't actually have done that to me....he could barely run as fast as me :), but this was very rude.
He actually swore at me and believe me, I did not insist too hard so as to offend him. I asked him "uncle why can't you do it if you are an airtel representative"

I don't know how to get these people in control because some day they just might start charging extra premium for recharges....don't know when this shall happen ;)....but from present experience it is very likely for that man to do that.

Please help how to tackle such situations because if I call police then he might use his old age and helplessness as a trick to change the tables at the point. Moreover police wont even write an FIR nor would they accompany me to the shop where it happened.

Please help me to stop this overcharging and inconvenience to everybody who live here.

Contact me at [protected]