[Resolved]  Airtel — EASY SEARCH - VAS

Address:Tamil Nadu

Sir/Madam,

I recently found my talk-time getting reduced by Rs1.50 every week and when I checked my last 5 transactions
amount was debited for VAS - .Easy Search.
As usual a poor response form "Customer Support Team".
They are disconnecting calls even before I complete my complaint.
Simply reading the scripts and they don't try to understand the problem
I really dunno, how Airtel is placing such poor technically skilled persons as executives.

When I called them they said "this service will be activated once you use internet"
I dint use internet for the past 2-3 months from that number.
They are said I used. I asked for the proof , they said they got no such.


Not only for my number, the same happened for other 2 of my friends.
This seems like Airtel by themselves are activating the Value Added Service ??.

Kindly do the necessary action upon this service being activated automatically.

My number : [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I too have the same problem as mentioned above for my number [protected].. I called the customer care but no response from them now my call too barred to 198. I want immediate response..

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