[Resolved] Airtel — Excess Charging of bills | |||
I had a Land line. My acct no is 16629709.My Phone number was 40656246. I had surrendered the line vide letter dated 7/10/2011. My last payment was o 05.09 2011. Vide receipt no 243381.Rs 410. No letter of closure of line was given to me. I was told it will be emailed. On 21st February 2013 I received an SMS that I owe a sum of Rs 80 and odd. When visited their park street I was told that it is Rs.180. I promptly cleared. Instead of issuing me a computer generated receipt I was given a kachcha receipt No 4850664 where only acct no is written and no rubber stamp or any thing was given. When questioned about the authenticity I was asked to go to court. My question is where is the guarantee that after five years another notice will not be served since they re not closing my account. Was this information helpful? | |||
Oct 19, 2016 Complaint marked as Resolved Verified Support Mar 05, 2013 Airtel Customer Care's response Namaste Sarkarsubroto, We would like to inform you that your concern listed 04 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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