[Resolved] Airtel — Extra charge in bill

nikulsiras

from Delhi, Delhi

Address:

Delhi

I am an Airtel User and have been Airtel Postpaid connection since last two years. Recently I checked my bill and found that the extra charge is being taken form me for some months. I talked to customer Care Service in Airtel but they replied that your Scheme/Plan(seeing that I purchased Airtel Service) has been finished. Without prior information How could they stop the plan and now they are adding late fee also in my bill despite of their mistake.

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Dec 18, 2016

Complaint marked as Resolved

Verified Support

Jan 31, 2013

Airtel Customer Care's response Namaste(nikulsiras),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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