Airtel — Extra Cost of GPRS & Misguide too

Address:

Pune, Maharashtra

Hi,

I activated RS 98 GPRS plan for 1 month usage of 1024MB dated at 14 July,and my bill generation date is 4th at each month(as i am using postpaid connection) for that i called to AIRTEL Customer care,At that time he didnt told anything about core database and all things so crossed extra 200mb.
and actually i got 924MB using their core DB.
For that i called more than 10 time s to airtel customer care to register my complaints,bt every time customer care executive told that your complaints got registered but actually it is not as they are trying to make me fool.
and when i got a call from airtel billing unit,he gives me information that your none of my complaints get raised,so at that time he registered it.

so i finally registered the complaints at 25 AUG 2012,but up to yet it not get solved.

so i unfortunately go for extra tax for that extra billing amount and if i am not paid that amount then my connection get disconnected.

Brief :- I want to raised complaints against airtel customer care (EXECUTIVE) for misguided / Fraud /Fool me,for not giving correct and useful information and also not give the solution up to yet as raised the compliant dated at 25 AUG.

Please Suggest me..!

Thanks
Pritam
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