[Resolved] Airtel — False MNP plan

kalpesh4188

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

My airtel mobile number is [protected]. from this no. On date 24th jan. 2013 I had requested to port out from airtel because of high calling rate, after that i received a call from airtel executive, that they will slash down the calling charges if i would cancel the port request, he told me the call rate would be as follow: airtel to airtel local all calls- 1paisa/6sec. airtel to other all calls 1paisa/2sec., this plan is for 6months, and there will be no any rental for 1st month, afterwords 1rupees will be rental per day.
but i didnt received any of the plan above, i have lodge a complaints 3-4times at airtel care, but still problem persist, and now they are also telling i cant be able to port out to any other operators for next 90days
pls help

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Oct 27, 2016

Complaint marked as Resolved

Verified Support

Feb 14, 2013

Airtel Customer Care's response Namaste (kalpesh4188),

This is to inform you that your concern listed on 13 feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Feb 16, 2013

Airtel Customer Care's response Namaste (kalpesh4188),

We would like to inform you that your concern listed 13 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33