Airtel Fixed Line & Broadband Services — MISBEHAVIOUR & LAPSE OF SERVICES

Address:

Ghaziabad, Uttar Pradesh

TO
M/S BHARTI AIRTEL

TO WHOMSOEVER IT MAY CONCERN

I RAHUL CHAUDHARY HAVE A LANDLINE CONNECTION IN THE NAME OF MY PARTNER MR DHIRENDRA SHARMA AT MY OFFICE. THE DETAILS OF CONNECTION ARE AS FOLLOWS
A/C HOLDER NAME: DHIRENDRA SHARMA
A/C No [protected]
TEL No.[protected]
ADD: UG 20 BB SHOPPING PLAZA SECTOR 12 VASUNDHARA GHAZIABAD 201012


THE AIRTEL HAVE DISCONNECTED MY SERVICES BEFORE THE DUE DATE OF BILL PAYMENT I.E. 15TH MAY. I HAVE ALREADY CLEARED THE LAST BILL AMOUNT.THEY HAVE ASKED ME TO PAY RS 800 AND THEN THEY WILL OPEN THE OUT GOING FACILITY. BUT AFTER PAYIN THE AMOUNT OF RS 850/ ON 27TH APRIL VIDE CASH RECEIPT NO [protected]( TRANSACTION ID). BUT THEY ARE NOT READY TO OPEN THE OUTGOING SERVICES.

IS THIS THE WAY THE CUST CARE EXECUTIVE REPRESENT FRAUDLENT PRACTICES TO CUSTOMERS?
IS THE AIRTEL SHOWING THE POWER TO US?

SEEING THE MISREPRESENTATION FROM AIRTEL I FEEL VERY MUCH DISTRESSED AND DISAPPOINTED. I WOULD NOT LIKE TO CONTINUE IN AIRTEL.

THANKS
RAHUL CHAUDHARY
[protected]