Airtel Fixed Line — No Response

Address:93, Shop No. 5, Basement, Lakshmi Towers, SH 113, Kodambakkam, Chennai, Tamil Nadu 600024, India, Chennai, Tamil Nadu
Website:airtelchennai.in

Sir,
we have an air-tel fixed line internet connection in our hospital for 1 year past one weak ago a problem occurred sound in phone and disconnecting of internet we complained to the customer care and they will rectified in 2 days after that it worked fine for 2 days their is no problem in connection after 2 days air-tel service engineer will come and disconnect our connection and tell us that he will be reconnect in the same day evening but he will not come we are trying for 6 days 10-15 days per day his mobile number is [protected] he will not answered our call after that we complaint at customer care center number for more then 3 times after that they will give me a number[protected] and we call that number on 10th may 2013 at 3.00 pm they replied your problem will be rectified in today night 8 pm or up to tomorrow (11/06/2013) 1.30 pm on wards but now the time is 8.15 pm they will not do any reply or service now we called the service engineer they answered that they will rectify it on tomorrow on wards so i inform that please do not buy airtel connection they will not respond for any of your queries i'm also an airtel valid customer i'm using airtel for more then 10 years
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AirTel — Airtel Fixed Line - Regarding connection close issues

I just want to close Airtel Fixedline account number 14879791, telephone no is[protected].

I had paid the last bill amount of Rs. 729/- and rest is remain for unbilled amount.

I have the following concern no./ integration no. are:-

[protected]Nov - requested for cancellation
[protected]Nov - forward a request again
[protected]Nov - confirmed by customer care i.e. connection is closed.
[protected]Nov - night- again confirmed by customer care that will close with in 24 hours.

But the connection still going on, If it is not going to be closed by the e.o.f. today, i.e. 04-Nov-2009, then I am not responsible for any un-billed or billed amount for the same connection.

Airtel Telemedia Services will responsible for the same.

AirTel — Airtel Fixed line complaint

Hi,

I am having a airtel number[protected]. I decided to discontinue this number 2 months before. I called customer care and told to disconnect the number. For next 15 days, everyday I got a call that sir please discontinue this number, we are offering you this and that. It was frustrating to answer so many calls. Everytime I said "No, I don't want to discontinue."

One day suddenly I got a call that I have shown interest in continuing the number. This was a bad trick played by some of airtel executive.

Then I called again the customer care executive and told the whole story. He asked me to raise a new request for cancellation. I raised the request[protected] on march 3rd . CC executive name was Mr. Aadil. Again I got 2-3 calls everyday for one week. Finally I lost my patience and shouted on one such call maker. Calls stopped coming. But as of today on 29th March, Number is still continue. I 've decided to put a request in consumer court for this harassment by Airtel. They are misleading their customers by playing tricks.

Solve the matter as soon as possible.
Please read the first para as below. there are some typos above.

I am having a airtel number[protected]. I decided to discontinue this number 2 months before. I called customer care and told to disconnect the number. For next 15 days, everyday I got a call that sir please don't discontinue this number, we are offering you this and that. It was frustrating to answer so many calls. Everytime I said "No, I don't want to continue."
Somebody from Airtel Customer Service Team called me on 1st april and commited to get it resolved within 3-4 days. It's more than 5 days and I don't have any update on the progress. It's pathetic service.
Thanks Ranga for your help and support.

Airtel seems to be showing some due bill amount of 640 Rs. This is monthly rental and I haven't used it during that month. It has occured as my connection was not disconnected on time.
So I would like Airtel to settle this amount also. For this amount also I am getting a call almost everyday.
Airtel is continually increasing this amount and they have send a bill with amount of 1000 rs. Eventhough I haven't used in for last 3 months.
Just imagine If airtel did not disconnect my connection, why should I pay for this duration? It's not my fault.

Airtel billing team is torturing me by calling me again and again and sending lots of sms. This is completely ridiculous.

I find it interesting and laughable that Airtel Presence team claims that this issue is resolved.

Airtel Fixed Line — dead from 18 feb 2011

hi i m ajay jain and i have an airtel connection no.[protected].since 18 feb 2011 the line is not working and i had registered many complaint.but the line still dead. i[censored] want new connection that is ok u get it immediately but dead line is not ok in four months.

AirTel — PHONE LINE NOT WORKING SINCE 15 DAYS`

dear sir,
this complaint is regarding my airtel landline no.[protected], i m facing total business loss without my landline. i have complained daily for past 15 days for activating my landline but without any reason my landline is gone totally dead,i have spoken to floor managers daily only to get false committment of 24 hours. i have received 3 complaint no. till now but still my phone is not working..
i request the concerned authority to kindly help me in geeting my problem solved..

Airtel — fixed line phone

i am not satisfied aie tel compny sarvice because my fixd line number [protected] has been dad on 2/08/11 but no sarvice airtel compny

Airtel Fixed Line — not working since last 15 days

no action on complaint for fixec line phone no.[protected], the phone is not working since 21may, many complaint have been filed through mail n customer care no. 198, but always same reply.
2 days more gone by, but no respite, no phone call from service provider, no visit from any technical staff. GOD HELP ME & them.

Airtel Fixed Line — fixed line dead

My fixed line no.[protected] was not working from last 2 days. Please solve this problem as soon as possible.
Namaste Mr. Kumar,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Kumar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Hi,

this complaint is regarding my airtel landline no.[protected], i m facing total business loss without my landline. i have complained for activating my landline but without any reason my landline is gone totally dead, i have spoken to floor managers daily only to get false commitment of 24 hours. i have received 3 complaint no. till now but still my fixed line is not working..
i request the concerned authority to kindly help me in getting my problem solved.. I am not satisfied airtel company service because my fixed line number [protected] has been dad on 2/08/11 but no service airtel company. The payment also cleared on date. But these guys are looting us for they bad services.

They are making us to times payment while saying reversal amount happens to your account. but nothing like that happened till now.

Regards
Salmon Rushdhie

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