Airtel Fixed Line — printed bill not being supplied

dalipmehra

from Delhi, Delhi

Address:

South Delhi, Delhi

Every couple of months Airtel automatically discontinues sending bill of one of our landline connections[protected]. For all other numbers connected at our address this problem does not happen. I had complained a couple of months back and they sent me paper printout bill. But, again they have sent their bill by email, that anyway does not open. I HAVE NEVER opted for the email version only. Please get it sorted out at the earliest or I would like to disconnect my phone.

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Comments

M. GANAPATHYSUBRAMANIAN

from Tiruchirappalli, Tamil Nadu

I am having the fixed line[protected]. In spite of complaints I did not get the bill for august and september. I paid in advance Rs.415 on 29th
July, the amount due as per your counter computer clerk at Arcot Road Show Room. Now after repeated complaints I have received the bill for the period ending 10th August 2012 charging Rs.100 for penalty! I have not so far received the bill for the period ending 10th Seotembver. I request
you to send me the printed bill for September and also future bills in time to enable me to pay promptly If this complaint is not attended to,
I need to go in for the other service provider. In fact I represented to an Executive at the Arcot Road ShowRoom on 29th July but without any result.

The landline is not working while the net is on. I am a user of airtel in Madurai since inception but the service at Chennai is not to my satisfaction.

M. GANAPATHYSUBRAMANIAN
G2 MALLES ABHINAYA
28 CIRCULAR ROAD, KODAMBAKKAM.