[Resolved] Airtel — Forced activation of VAS | |||
A Hello Tune value added service has been activated on my daughter's mobile [protected] without my cosent and in violation to TCCCP directions of TRAI by Airtel. Airtel is activating so many times such types of services. So it should be blacklisted by TRAI. I am also takin the case with TRAI and consumer court for its blacklisting and refund of my money along with harrasment chages and deactivation of forced activated services. Was this information helpful? | |||
Dec 17, 2016 Complaint marked as Resolved Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste Mr. Sharma, This is to inform you that your concern listed 25 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get intouch with us at [protected]@in.airtel.com Regards Rakesh Kumar airtel Presence (airtel Customer Service Team) bharti airtel limited [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 27, 2013 Airtel Customer Care's response Namaste Mr. Sharma, We would like to inform you that your concern listed 25 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 2 Comments | |||
Comments
Bharti Airtel — forced activation of vas
Dear Sir, My Airtel prepaid mobile no. is [protected]. My problem is that the service provider activates different types of value added services on it without my consent. When I ask them to about it they blame me for that and reply that this service has been activated at your will while I never opted for the same. They stop the service activated on my request but after certain interval again some other service is activated without my consent. I am very much troubled. I went for MNP but they rejected my portability request. Now I am left with no other option than to change my number and throw away said prepaid SIM. Will any one help me?Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Airtel / Customer Service — forced VAS
Dear sir,I have been charged Rs. 30 per month for "On Demand Service" by your company despite sending you an sms at [protected] towards the close of February, 2009, that I dont require the said service. I have therefore paid the bill for the period from 11 Feb to 10 March, 2009 after deducting the said service charge which was forced on me against my express wish.
In future, I shal appreciate if customers wishes are strictly respected.
Regards
Tarunkumar
Airtel Mobile No: [protected]