[Resolved]  Airtel — Forcefully deduct amount

Address:Uttarakhand

I Recharged on 15.07.2013 Data pack Rs. 19 for 04 days([protected]) ,I used it,and after 4 days 19.07.2013 airtel forcefully recharged data pack Rs 19 for 4 days, without my permission and deduct amount Rs 19 from my phone account.
When I call to airtel customer care they told me this is auto recharge, we cannot refund your amount please help to refund my amount


With Best Regards
Jaibir Adhana
Shanti Vihar colony Rudrapur
[protected]@yahoo.com
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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AirTel — forcefully deduction of amount

While talking by my Mobile, sudden one call came from Airtel and interrupted my conversation.

After that, one message came that you ahve been charged Rs. 30/- for Hello tunnes and another message came that you have been charged Rs. 15/-. Both the amount deducted from my Mobile balance (Prepaid).

I do not understand why Airtel Service Provider is harrassing me. Previously, I did not face any problem. Now, they are in practice in earning money by this method.

IT IS DAY TIME ROBBERY.

It may hamper reputation of Company.

I request top Management of Airtel Company to issue instruction to all their Service Provider not to play such type of game to earn money.

Pls look into the matter immediately.

My Mobile No. [protected]

Regards,


B Pradhan
Namaste Mr. Adhana,

We would like to inform you that your concern listed 22 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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