Airtel — Fraud in 3G usage | |||
Hi, I am using Airtel since long , I facing issue from last two months when I activated 3G services. I choose rs150 plan in which they have to provide 500MB 3G + 500MB of 2G. I always received a SMS when my usage is aprox 80% and 90% And I can manually check my usage by Sending SMS 3G to 121. My issue is last day of my billing cycle I have received SMS from Airtel that my usages is aprox 90% , also check the same from Sending SMS to 121 and it's also show 450MB usage. But when I received my Bill then I shocked to see my 3G usage was 1142MB. They have charged me more then of 642MB and I want this should be corrected. Thanks Rohit Sethi Was this information helpful? | |||
 2 Comments | |||
Comments
Namaste Mr. Sethi,
We would like to inform you that your concern listed 19 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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We would like to inform you that your concern listed 19 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 19 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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