Airtel Fraud Prepaid Balance Deduction — prepaid balance being deducted automatically without any reason

Address:

South 24 Parganas, West Bengal

Well, I had been having this mobile number [protected] since the last 7 years. But Airtel has started my prepaid balance theft. It has happened like when I recharge a get a balance say Rs 30/- overnight that reduces to 0 and by next day it touches negative figures. This has happened 3 times by which I have lost around Rs 300. A complaint was lodged at the Airtel customer care where assurances were given that it was a mistake and that they will get that corrected. But the same continued even thereafter.

It seems that Airtel is now a front organization for organized theft business.

Particularly, since now that I have moved to a different place (due to work) and the number has been used by my parents, who are not that aware of these tricks that were played felt cheated after the same happened repeatedly. It was only then I came to know of it.

To me it is not the money but the harassment that my parents had to suffer. I seriously feel like moving to the consumer forum with the issue and would use my corporate links too (if required)