[Resolved]  Airtel — Fraud SMS for recharge

Kindly note even TRAI is not helping people from these fraud operations of Airtel. Hello, kindly do as you say .I have contacted your call center and was replied that you are refunded with 65 Rs. for which you complained and latest up date is that I am not being refunded. I contacted Airtel call center after I received following message. Today again on[protected] at 12:02 PM, I called and now was replied that there is no refund policy. So, I am requesting to TRAI to find the solution. Re, Mahesh Liningwala [protected] From AM -AIRCCM Namaste ! Thank you for contacting us. The reference no. for your airtel mobile MOBILE __NO is CBDCC[protected], registered on 8 - sep- 2013 16:53. We will update you by 09 -Sep-13. ----- Forwarded Message ----- From: mahesh liningwala <[protected]@yahoo.co.in> To: "[protected]@trai.gov.in" <[protected]@trai.gov.in> Sent: Tuesday, 10 September 2013 11:49 AM Subject: Fw: Fraud SMS sent for charging by Airtel ----- Forwarded Message ----- From: mahesh liningwala <[protected]@yahoo.co.in> To: "[protected]@airtelindia.com" <[protected]@airtelindia.com> Sent: Saturday, 7 September 2013 11:24 AM Subject: Fraud SMS sent for charging I received sms from you after, sending sms to one of my party. In that it was mentioned that charge with 65 and you get benefit in calling to different mobiles and when I charged with I received none and when I inquired with call center I was informed that it was rate cutter. And another message I received that your problem is solved and case is closed This is cheating and and I want my money back or want general charging otherwise I will forward this to TRAI. I have attached here pic of SMS I receive from you. I received reply from you is as follows From - AM - AIRCCM Namaste!Thank you for contacting us.Hope the concern related to your airtel mobile MOBILE_NO has been resolved to your satisfaction.Your reference no. is CBDOV[protected] registered on 05 - - sep-2013 11:35 Mahesh Liningwala [protected]