Airtel — Fraud with my Account

Address:Surat, Gujarat

Dear Sir/Madam,
My Mobile No. [protected] (Airtel- Prepaid) I have Recharge Rs. 36 (Denomination for STD minute rate discount) but I did not got benefited with Transaction ID[protected], also Denomination of Rs.33 on 24th March.
both time my money got waste and my call rate did not as per rule.

Kindly Refund (Credit in my account) my Value and call time rate different also. which is Approx. 500 Rs. and ensure not happen such incident in future.

Regads,
Alok Singh
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AirTel — Credit my account

I am a prepaid customer in Airtel. My Mobile No. is [protected].
Yesterday night Airtel is deducted Rs. 95/- from my main acct & didn’t receive any service activate msg & call on my number. Please credit my 95/- in my main acct.
Namaste Mr. Singh,

This is to inform you that your concern listed on 30 April 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Mr. Singh,

Further to our discussion dated 30 April 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste Mr. Singh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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