PUBLIC NOTICE TO BHARTI AIRTEL
M/s Bharti Airtel
Sirs
My mobile number [protected] was charged Rs 99 this morning by at 11.19 am for supposedly subscribing to a service called MODEL VIDEO CLUB_30
Upon calling your service centre number [protected] I was informed that this charge was made by Airtel on behalf of Nazara.com
I have never visited this website nor have I authorised them to charge me for any service
The Airtel help line person who answered my call from my mobile at 11.39 am (Mr Roshan) was prompt in assuring me the charges would be reversed once he ascertained that I had not authorised this charge
What I bring to your notice is that there seems to be a systemic and large scale fraud being perpetrated by this website among others and that Airtel seems to be doing nothing to blacklist such websites.
I want you to be warned that failure to act in this regard and blacklist such websites immediately will lead to a class action suit against Airtel.
I await your immediate response confirming that this website has been blacklisted and will not be able to commit fraud on other subscribers of Airtel.
In case you fail to take action and the site continues to defraud others, it will mean that Airtel is in collusion with such websites to defraud its customers and such an act will amount to a criminal conspiracy on part of Airtel
I await your response
Sincerely
Nikhil Pandit
[protected]
References of other such similar fraudulent charges -
1 - http://www.consumercourtforum.in/f49/[protected]-airtel-nazara-scam-balance-dedu...⇄
2 - http://www.consumercomplaints.in/complaints/airtel-broadband-service-website-www...⇄
3 - http://www.grahakseva.com/complaints/43061/airtel-ad-54321-java-games-download-c...⇄
4 - http://www.consumercomplaints.in/complaints/nazaracom-coimbatore-coimbatore-tami...⇄
5 - http://www.hotcomplaints.com/complaint-wrong_deduction_from_balance_5225.html
6 - http://www.consumercomplaints.in/complaints/idea-celluar-idea-celluars-fraudulen...⇄
7 - http://www.consumercomplaints.in/complaints/airtel-fraud-by-airtel-company-c7177...⇄ Was this information helpful? |
This is to inform you that your concern listed on 06 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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