[Resolved] Airtel Friends Prepaid Card — Validity ended and Sim card blocked without any prior notice

narkhede

from Chandigarh, Chandigarh

Address:

Maharashtra

Dear Sir/Ma'm,

I am using Airtel Friends Prepaid card with Life Time Validity.
Few days back, I got message that the validity is over on 22/04/2012 and I will have to do validity recharge of Rs. 99 and it will give no talk time.
But, my card is life time and I queried balance it showed correct balance Rs. 216 and validity till 22/07/2012.
I called customer care and they said I must recharge for validity.. Helpless I went to recharge and tried 3 times.. It said recharge NOT successful.
After that I got message that "Sim card registration failed".

Can you please look into this, how can these people say that validity is finished even if three months are remaining.. on the top of that, they blocked my sim card without giving any prior notice.

Please look into the matter..
Thank you in advanced.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54499 Airtel Reviews

Comments

Baldev Raj Bhutani

from Gurgaon, Haryana

Airtel — Regarding blockage of sim without prior notice

Hello Sir,
I have been using this connection since 5 years but such a problem has never occured.But now it has been 1 month since i have not been able to use my number as it has been disconnected by the people of AIRTEL.Despite my regular complaints and requests no action has been taken yet.Moreover there is a balance of Rs.1400/- still in my card.So i request the consumer forum to take an action as i am a senior citizen and my day to day communications have been blocked.
My alternate nos. are
1)[protected]
2)[protected]

Dinesh Kumar Karn

from Jaipur, Rajasthan

Hello Sir,
My Airtel sim no. [protected] is showing only emergency i have change my handset but onother set in also same problem .So Reqest u to solve my problem .

Dinesh Kumar Karn
Mo.No. [protected]
City -Manoharthana
Distt.-Jhalawar - 326037
Rajasthan

jagriti567

from Gurgaon, Haryana

Airtel — Blocking sim card without any notice or message

Dear Sir,
My husband Mr. Pravin Jagannath Bendale is using Airtel Sim card Number [protected]. Company has blocked sim services before 10 days. After inquiring they told us to submit the documents. Documents are submitted. But still he is not getting the service. Every time the customer care representative is telling different reasons. He used my number for talking with the customer care representative now they are not taking any call from my number.