Airtel GPRS — Airtel GPRS Disconnects after 10-15 MIn

During Use of AIRTEL GPRS connection sometimes after 15 MIn or sometimes 30 Min. data send and receive of data stops and when we again estabilish connection then works fine for some time .

IN Night after 12.00AM it happens in every 5-10 MIn.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

When I use gprs, a balance message is received in each 5-10 minutes. My phone does not reconnect to net (for about 10-15 seconds) when the message is recieved. I contacted the customer care to stop the service message and they told me that this cannot be stopped as it's a BASIC SERVICE. I'm sure that they are SENDING THE SERVICE MESSAGE IN THE MIDDLE OF A GPRS SESSION with a simple PURPOSE - to annoy the customer and lessen the usage.
Note that the same service message (for gprs) is not available in Airtel Kerala network - Even though the gprs of both Kerala and Karnataka networks is delivered from Bangalore.
And the last time I called 121, the call is not even delivered to the customer care executive, suggesting me to send sms query to 121. What kind of crap are the doing to make money ?
When I use gprs, a balance message is received in each 5-10 minutes. My phone does not reconnect to net (for about 10-15 seconds) when the message is recieved. I contacted the customer care to stop the service message and they told me that this cannot be stopped as it's a BASIC SERVICE. I'm sure that they are SENDING THE SERVICE MESSAGE IN THE MIDDLE OF A GPRS SESSION with a simple PURPOSE - to annoy the customer and lessen the usage.
Note that the same service message (for gprs) is not available in Airtel Kerala network - Even though the gprs of both Kerala and Karnataka networks is delivered from Bangalore.
And the last time I called 121, the call is not even delivered to the customer care executive, suggesting me to send sms query to 121. What kind of crap are the doing to make money ?

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information