[Resolved]  Airtel - GPRS — Fraud Rs 499/-

Airtel-GPRS — WRONG DEDUCTION FROM 14-MAY-2008

I am user of GPRS from Airtel Mah (SHEGAON -Vidharbha) since from it begin.A problem that i have Deactivated GPRS since 14-MAY-2008 & also received the conformation massage.but Airtel Deduction debit on my balance account Rs.14.99 Paise per day from 15/may/2008 to up to today and also going on further.
I have complaint customer care centre nearly 80 times but their response is zero and they also blocked my customer care no. there is no changes in the deduction and Refund my lost Amount. what can i do?
I also complaint on(04/06/2008) Airtel prepaid to SAILILA CELLULAR, AIRTEL CUSTOMER CARE CENTRE(SHASTRI STADIUM) at AKOLA.
I request for BHARTI Tel CEO and other responsible person please close this pockectcutting behave for customers and harrasment. i think your company is not begger?
Also GPRS speed is very poor.coverage is also very bad.

Airtel India — GPRS fraud

hey i a really angry now..? since? the? fire problem of parel at mumbai is
done'a week is? over still wat have u done to ma airtel gprs tat i been
using them 4 all these years??? .
?i have the connection 4m? kerala? airtel ( [protected])?n..? carry it anywr
i go. now am in goa.. and am not being the service
?? y dear airtll ' whom i love a lot??? r u up 2 a hate? campaign ???
--? plz reply . plz..? as i lost more than 23 dayz? without gprs in ma
account plz.. do? justify for wat i pay.. n? the? service u? give . k

AirTel — gprs 89 package

my no [protected]
reacharge 89 gprs package
acivate
surrfing karne ke baad main account se balance deditcate ho raha hai.
callcentere no replay

Airtel - GPRS — gprs 89 package

My mobile No. is [protected] reacharged of 89 gprs package and its acivate but after surffing Internet some amount is debiting from balance. kindly look into the matter asap

hi,
I have put rc95 plan in Airtel prepaid connection easy recharge and it is for internet pack in which they have announced the timing like morning 8:01 am-11:59 pm usage is 100 MB and night 12:00 - 08:00 am usage is 2 GB.when i was used after 12 also they have been charging the amount till now the airtel have been taken more than 200 rs and i had called many times to the customer care but they said tat they will credit the amount since it been two months over they didn't pay the wrongly taken amount.so pls taken this as complaint.

Thankyou
M.B.Rajan.

Airtel - GPRS — GPRS not functioning

1. GPRS service on my postpaid iPhone no. [protected] has not been working from 6.7.2010, the cause is "could not activate cellular data network".

2. In the month of June also the GPRS service did not work for 5 days

3. Your call centre 'executives' are totally inept at attending to complaints - they can only give parrot like answers "your complaint has been forwarded" and when you ask to speak to someone better qualified you are stone walled.

4. Senior floor supervisors are no better ( 1st name unknown, Simranjeet Singh and Manpreet Singh) also assured me on different days that I would get a call back and this would be sorted but neither have I got a call back nor has the service been restored.

I WOULD LIKE TO POINT OUT THE FOLLOWING :-

1. Am paying for a service that I am not receiving.

2. Calling your technical call centre costs me 50p for every 3 minutes - isn't it an irony that I have pay to complain for a service you are not providing.............. I have made atleast 10 such calls lasting any where from 10 to 20 minutes !

3. There is NO 'Complaint' tab on the Airtel site.

I have repeatedly asked for an e-mail where I could make a written complaint, was told it could not be given, today I was given this e-mail which is not for complaints but for "requests" - may I kindly "request" that you restore the service ASAP and also compensate me for -
a. The 14 days that the service has not been working
b. Telephone calls to your technical call centre.
c. Mental anguish of not having the service and having to deal with a stone wall - your call centre.

Would appreciate prompt action vis-a-vis restoration of GPRS service.

Thank you,
Ushma Shah

Airtel India — GPRS complaint

I activated the airtel gprs pack for 98 Rs which was expected to give 2GB for 30 days.When i checked the balance using *123*10# it was showing the validity upto 03 june 2011.On 02 june 2011 validity increased upto 11 june 2011.Actually it has to show upto 22 june 2011

In between i got a message from airtel saying that 50 mb free usage is credited in my mobile and beyond that they will charge 30p/50kb

after 11 june they started reducing according to the 30p/50kb scheme. when i was checking the balance using *123*10# it was showing 1900 + Mb left in my account and it was valid upto 11 june(expected to give upto 22 june 2011).

I registered a complaint with airtel on 12 june and they told me that my issue will be solved by 14 june 2011.On 14 th june i had called two nodal ooficers and told my complaint. Then they were saying like that 2GB was over and after that only charges are deducted.

If that 2GB plan was over how it was showing 1900+ mb in my account.They were not even ready to accept that mistake is from their side.I lost 25 rs for internet and for complaining some additional costs.

They were saying that issue will be solved by 15 th june around 4 pm.What actions i can take for these difficulties?

you can contact me on my mobile numbers given below
[protected] or
[protected]

I have not received any call on the above numbers for resolving the complaint.9 days is not enough for airtel to get in touch with me?