Airtel — Complaint regarding very poor speed of gprs

Address:Kamrup, Assam

Sir,
I am an airtel suscriber. My no. is [protected].I am using airtel gprs service for almost two year.In those period I never complain regarding the speed of the gprs . But on last month I put a complain here regarding the speed of gprs and they sort it out.But now again from last two days I found the speed got very poor.It take almost 10min to open a site.I think they are doing this intentionally.Please sort the problem as early as possible otherwise I have to use mobile portability.My location is Lalganesh, Guwahati-34

from
Tarak nath dey
[protected]
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Sir,
I am sorry to say you that there has been no improvement in speed of gprs till date.

from
Tarak nath dey
[protected]
Sir,
Today the Airtel service centre (Assam) call me and said that my problem has been resolved and want to close my complain.But I ask not to close the complain till tomorrow.When they spoke to me there was some improvement in speed.But after half an the speed got same.It was very slow as of before.I think they are doing this intentionally.what they want should I leave their service.

from
Tarak nath dey
[protected]
Sir,

Day before yesterday your concern team had spoked to me about the speed and they want to close complain. but I ask not to close the complain. I am sorry to say you that the speed is still very poor.Its showing only few byte per second as speed.But previously I use to get 3 to 9 kilobyte per second or even sometimes 15 to 20 kilobyte/sec..So please sort the problem as early as possible

.
from
Tarak nath dey
[protected]
Dear sir/ madam,
Today I have recharged with Rs. 125 for 1GB 2G gprs pack. But I got
only 525 MB. So I need the remaining MB credited to my account asap.
The recharge details are:

order id === AIM3312829A3
transaction id === 51637993
subscribed id recharged === [protected]
operator === AIRTEL
circle === Assam
purchased value (mrp) === 125
date & Time ===[protected]:44:30

--
Devajit Chakraborty

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