[Resolved]  Airtel — harassment by airtel and non payment of security deposit

Address:

North Delhi, Delhi

my name is manav jain. 3 to 4 months ago i cleared the airtel debt which was pending . the seniors talked with me and they told me to pay 2500rs ( approx)
and then only they will disconnect my airtel no. and broadband ( airtel no. [protected]). i requested them to disconnect my services as they were not sending the bill on time due to which i was not able to pay them om time. afterward they used to disconnect my services temporarily .only after i call them they tell me to pay the bill. it went on for an year . but they never sent me my bill on time. sometimes they sent it by mail sometimes by courier that to not on time. i always requested them to send the bill by courier to my home . after all of this i requested them to disconnect my services on 30 th of (august or september) (i dont remember the right month. they told me to pay 2500rs approx which ipaid despite my services not being active for previous 2 months( i dont remember the exact dates for the event).i paid the sum on 1st or 2nd of next month. and then again called ,but they never responded to me rightly and disconnected my airtel services (broadband and ip tv services) on 15th of the same month. then they started calling me and misbehaving on the phone and asking me to pay 2600 more for the last month in which my services were in active and also for 15 days for the time it took them to disconnect my services. they are scaring me on the phone and sending me notices. also there executives came on 13th october 2012and took the modem and iptv unit and gave me slip and wrote that they would refund my security deposit within 20 to 25 days but never did. please help ..