[Resolved] Airtel — HARASSMENT FOR UNDUE BILL AMOUNT PAYMENT

GRV1198

from Delhi, Delhi

Address:

Bangalore, Karnataka

I requested for a disconnection in month of january, the customer care guys told me my connection would be disconnected in a week. but they did not provide any request number to me. i kept requesting for disconnection and did not use a single amount of data.finally in May, airtel sent me a representative to collect another bill of 3073.00 Rs[Bill for Jan to May] , i could not help but pay. The representative told i wont be getting any further bills and the the connection will be cancelled shortly. again next month , i received bill from airtel. i contacted the cistomer care guys and they requested me to pay the new due amount before requesting for any disconnection!! Finally in july , i went to airtel office in koramangala, and requested for a request number. i registered a new request , req id :15998432. for disconnection. again i got a bill askiing for payment. finally i sent a mail to airtel demanding explaination.i got no replies, and a phone call from airtel guy,who told that my connection has been disconnected, and i will recieve no further bills and there are no dues on my part. However, to my surprise, Airtel sent me a court notice , asking for bill payment of 3312.00 [bill from MAy to July!!].

Damage Caused:

Mental harassment, conveyance loss, constant calls from airtel customer care asking for bill payment, else harassing to send court notices. i am not liable to pay any extra amount as i have not at all used airtel broadband services since january. I have used 0 bytes of data.!!

Airtel customer care authorities kept fooling me with their promises for disconnection. Now they harass me for bil payment!

Even the local office at koramangala did not help me out properly. i insisted i wished to talk to their manager., but my call was first transfered to their managers, and then immediately disconnected!.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

kapil panwar

i called in customer care 2 times

first time i got wrong info. abt my lost sim n CSA agrued with me n cut d call...

second time, CSA didn't transfer my call to his senior n cut d call

plz barge d calls n take sum action

otherwise i'll go to TRAI
MY NO. IS [protected]

THANKS

Sumana Kamath

from Pune, Maharashtra

Bharti Airtel — Harassment even though the line is cancelled

telephone no, [protected]
Place of residence : goregaon(e)

I had disconnected my telephone connection with Airtel on 12Jan2008. That day their system was down and hence they told me that they will close the account once the system is up.

If the records are checked then you will realise that there is no usage of the said line after this date. All dues were setteled via debit card payment of 959 Rs which includes the charges as said by the executive at the customer care center in goregaon west.

Now i have got a legal notice to settle the dues which actually donot exist. What kind of a business are these people running?

Mayank Ramesh Sodha

from Pune, Maharashtra

airtel ltd — Harrasment for bill payment

I have a corporate airtel postpaid conncetion.They have not generated bill for the month of august 2009 and they are saying to make payment for the same.from past 12-15 days everday i have write email to their cust care. nodal officer about the same issue still no permanent solution for the same is provided.
I am fed up because being a corporate connection i cannot discontinue my number as our company has tie up with airtel.Every day their are 2-3 messages from airtel which is really disturbing.
Request you to please assist for the same.

Surender Sharma

from Bengaluru, Karnataka

Bharti Airtel Limited — Harassment regarding the bill Payments

M/s Bharti Airtel Limited
Zodiac Square, 2nd Floor
SG Highway, Ahmedabad

Please refer to Legal Notice under Section 403,405,406 read with Section 420 of the IPC vide reference no S&B/LLN/DEC09/793 dated 08.12.2009

in this connection i would like to inform you that i have already pay the bill of Rs 1950/- in respect of Subscriber Account No[protected]Cell No [protected]) vide receipt No GJ/070712 dated 08.11.2008

ghoshkalyan

from Mumbai, Maharashtra

Airtel — Undue Bill Charges

I had a data card of Airtel with one year advance paid service. After completion of 1 year Airtel extended the connection with a Rs 599/- per month plan without any intimation. When New bill came I sent them a request to close the connection with an immediate effect as I am not using their service anymore. They repeatedly called me and tried to pursue me to retain the connection and I denied every time. They did not terminate the connection and sent me a bill of Rs. 659.98. Why should I pay this bill? Also I do not know whether they will send another bill for next month or not because they are not responding to emails. Can I open a case with the Court? I do not want to pay my hard money to this irresponsible company.

My data card number: [protected].

My Contact number is [protected].

Kalyan

vikram.solanki

from Madurai, Tamil Nadu

airtel ltd — harrasment

We had made the payment on dec 23rd 09 and yet airtel filed a case on us for non payment of bills under sec 420 and 406 of ipc.. our airtel no. was 42758138. Later while speaking to airtel i found it was there mistake they dint disconnect my connection as requested by me on 23 dec 09 and they kept charging me. now that everything is clear i wanna complaint back on bharti airtel ltd for misleading court and disturbing my mind. my contact number is [protected].
I have all the required proof and receipts along with the cancellation letter.

sidharth Bhardwaj

from Gurgaon, Haryana

Bharti Airtel — Harassament by Airtel

Dear Sir,

I have been using Airtel's postpaid connection no. [protected] from nearly 4 years.
Due to network issues i have been complaining to them continuesly from last one year, to which the complaints were unheard.
I had mentioned to them very clearly when my unbilled amount was Rs.800, that please discontinue the services as you are unable to solve the issue. The same has been confirmed by airtel also.
They did not disconnect the services at that point of time, now they have been harassing me by making un necessary phone call and making call to my relatives and freinds regarding the payment.
They are voilating my constitutional rights. I being citizen of India do not deserve this unlawful behaviour.
I have been on average paying a bill of Rs.1500/- per month to airtel.
Request your help.

Sidharth
[protected]

saurabhmeshram

from Parasia, Madhya Pradesh

Bharti Airtel-Broadband Service — Mental Harrasment by sendig bill. and calls

Dear sir,

I am saurabh meshram working as Asst. Professor in Bilaspur.
when i was in Indore (M.P.), I used airtel broadband connection for around 10 monthes, then I transferred to Bilaspur in July 2011, but before coming here I have requested to cancel theat broadband connection on 31st July. but I have got a call for Delhi high court (D. K. Singh) on 27the march to submit Rs.5126/- as bill for using thee service of airtel broadband from July, 2011 to February, 2012 and they warned me to submit the bill on the same day before 2:00 PM, otherwise i have to go to Delhi High on thee next day with two evidence and Rs. 17000/- as fine.
they have never notified me about the case before 27 march, and i have already requested for thee cancellation of connection. I really shocked by that call. I have immediately submitted theat amount in airtel outlet of Bilaspur.
I really harassed mentally by that call, how can they send me bill as I have already applied for thee cancellation of connection and not using any broadband service.
how can i complain against them.
please help me regarding above matter.
thank you
saurabh meshram