[Resolved] Airtel — Have been charging exorbitantly and have barred my call | |||
Sir, I have recharged my airtel sim with 54Rs on 29th of December,2012 but haven't got the same reflected in my account. According to the plans seen on there website, on recharge of Rs54 we get 175 local call but none were reflected in my account. Infact, when I tried reaching the customer care for this issue, they barred my call and since then I cant reach the customer care personals. I tried calling them with an another number, they barred that as well. May be the maintain a call block list. And one more issue, I have been charged for data usage even though I have a data plan active on my number. I have proof for both these cases: 1. I have a scene shot of there website for the earlier case. 2. I have a msg in my phone for the later case. I would request to raise a complaint for the same, so that they responed to customers in a much matured way an don't neglect them. This amount hardly bothers me, but still I want to teach them a lesson so that they'll be much responsible hence forth. Hope to get a quick response. Name : Vishal Mandowara Affected Mobile Number : [protected] Thanks & Regards, Vishal Mandowara. Was this information helpful? | |||
Nov 4, 2016 Complaint marked as Resolved Verified Support Feb 09, 2013 Airtel Customer Care's response Namaste Mr. Mandowara, We would like to inform you that your concern listed 30 Jan. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com. Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
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