Airtel — Harassment regarding document submission and number activation

Address:

Hyderabad, Andhra Pradesh

Hi,

I took a Airtel Connection (number - [protected]) submitting all the necessary valid documents. But still after 6-7 days, my outgoing was barred on May 10, 2010. When asked for the reason, they say it is because of signature at wrong places. The connection was taken from the retailer Al-Bashun Traders (S No - 8-1-284/OU/283). Now I am being said to re-submit the documents to re-avail the services. And when I went to re-submit it at the Mehdipatnam Airtel Relationship Centre(Zion Communications), they say that they will be needing the stamp of the retailer and the distributor on the documents. Now it is not possible for me to locate the distributor and get the documents signed by him. Even the Customer Care Center is not co-operating for the same.

The account had a balance of Rs. 257, which they are unwilling to transfer to some other airtel number by my name. Also, as this is the only number I have been using, and as I have been uanble to make calls, I have lost almost Rs 20,000 in daily trades. Besides, my professional commitments also suffered a setback, as I was running to get things fixed to the best of my abilities.

Please consider this as my official complaint and help me to regain back atleast the financial losses I have incurred till now. Its close to 21,000 taking all the conveyance, account balance and the losses I incurred in my trade, leaving apart the harassments that I had to suffer physically and mentally.

Thanks and Regards,

Sanjay Chakraborty
[protected]