[Resolved] Airtel — Escalation regarding ridiculous and irresponsible action from airtel customer care | |||
Dear Sir, I am sudhavamsikiran from Hyderabad. I am using airtel service with mobile number # [protected]. I found that there is a dedcution going on balance of my number. so to rectify this i tried to contact airtel customer care. But its lifting the call and immediately disconnecting. So I got frustrated and plan to bring unde your notice. So can you please take a action in this escation. you can reach me at above number [protected] Thanks and regards D.Sudhavamsikiran Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I am having hell lot of problems with customer care and also with airtel providers as such... They are a pain in the neck... I did not opt for any hello tune service, but i had two times deducted with the amount. And also the sms fecility is bad... Even for a local sms.. They charge rupees two.. This has happned number of times... When i try to contact the customer care guys... They listen to everything and later disconnect the call.. And when i exceed three times to reach and talk to them... All i get to know is ".. To know ur balance, press *123*8#".. What a ridiculout service it is. I want my money to be credited in my accouint and also know why u people do such things... Also tell me about the sms thing... If i am not getting my answer, i have to take action against you guys, i have to complaint to the customer complaint cell... I am very serious on this matter. Talk to me and resolve this matter asap.
My number is[protected].
Raj sekar
Hyd, india
My number is[protected].
Raj sekar
Hyd, india
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel — Ridiculous customer care service!
I had a outstanding bill of 1783 from jan08, and i dint make payment as i had issues with the call charges applied in the bill and also i had spoken with airtel customer care regarding changing my mob no. to prepaid no., i dint get any proper responce from customer care which forced me to stop making payment.I received a call from airtel(mr alok) and he after listening to my complaint, setteled the billing amount to 1000 and asked me to pay the same day, so that airtel can issue a noc and get my No. changed to prepaid, i made the payment on same day and updated mr alok and also updated him the receipt no:[protected], he assured me that in a day or two i will get a noc and then i can aproach any airtel outlet and get my no converted, but i dint receive any update till yet
i have also tried aproaching customer care, but they say we dont have any update and i wil;l have to make the balance payment to get my no activated and changed.
please HELP