[Resolved]  Airtel — SMS from AD-54321 without my knowledge - deducted 99/-

Airtel — please stop SMS from ad-54321

Sir,
My mobile number is [protected].
I am getting following message from AD-54321 on regular basis deducting Rs 3 by each time. I didn't ask for any such service and in spite of my repeated complaints, you people didn't do anything to stop that.

"you have been renewed for mod_vod_of_day_airtelwithalt subscription from
Airtel.You have been charged Rs 3. Join GamesClub at http://gclub.in".

Please stop this thing. I am fed up of repeated complaints. Otherwise, I will be forced to change the service provider instead.

Regards,
Vikas Chouhan

Dear Sir,

My Mobile number is [protected] and i am also getting messages from Ad-54321 regarding 3 Rs deduction. I am not getting any way to stop this service. Please help me and stop such type of deduction automatically or at least give way to stop this service within the Message itself.

I do not know how many people are suffering because of this unwanted services? And what will happen if they do know how to use internet?

Regards
Bhavesh Panwar

Dear Airtel Customer Service Team (Rakesh Ranga)

Again my account has been deducted by 99/-, what is this problem, i can't bear this torture276

I already complained on 2nd earlier about deduction of 99/- please find the link below, i guess that problem solved and i have been credited with 99/- at 11.59am again by evening 9.15 pm they deducted 99/-from my account.

Could you please tell me why Airtel is targeting my mobile ([protected]) for deducting the amount, when i never downloaded any games, i use mobile for only talking and email purpose i never used the mobile any other purpose.

And also, Today total day im in meeting, i never touched my mobile from 11.45am till i have seen the second deduction sms for java game (which i never downloaded)

I am facing same problem of deduction within 6 days, (first one on 2nd Oct and second one on 7th Oct)

If there is some problem with Airtel system please correct it as early as possible, don't harass customers like this

Earlier complaint link: https://www.consumercomplaints.in/my-complaints.htmlairtel-hyderabad-hyderabad-andhra-pradesh-c658123.html

SMS 11.59am on 7th October, From AA-airtel: RsCREDT_VALUE has been credited to your Airtel mobile on ACT_DECT_DT. Dial *121*2# to check the balance and validity of your Prepaid Card

But I got another sms at 9.15pm on 7th October, From AD-54321: Thanks for downloading Java Game from Airtel. You have been charged Rs 99

When i checked my Airtel again 99 /- has been deducted again, i am getting frustrated with these Airtel services

Please resolve this problem.
My number: [protected]

And also please stop all other services for this mobile except talking and internet, i earnestly request i can't take more head aches, otherwise let me know i will stop using Airtel for ever and tell my friends not use Airtel ever. If you want

Again deducted 99/- without my knowledge - SMS from AD-54321

Its third time in in 4 months,

on 7th October at there was deduction of 99 for downloading java game, i never downloaded anything,

I made complaint on 8th morning (SR-486832)

i received another sms on 12th October that it is not possible to refund as i downloaded some najara java game (i don't know what game it is)

again i called customer service to find the reason, they told to cancel all the active services by sending sms - MASALA CANCEL - surprising that when i sent i received another sms you are not currently active.

that means this is Airtel's new strategy to increase the sales by cheating the customers. Mr Airtel if you are in money crunch just beg for charity but never cheat customer.

if you cheat like this it effect your business totally (i don't know how you boast yourself that you are number one in customer service)

O!!! I got it it is by providing unnecessary services to the customers and earning money and torturing customers by providing with this type of services, yes i do agree all these services, services only.

i don't want this type of nonsense services for my mobile number ([protected]) and already requested for it and when i am sending sms to stop these type of services its telling its not actives but then i don't know how money is getting deducted

I guess i need to go to consumer court and TRAI, as i have my mobile with me with no java games installed and i have other proofs also, Dear all other customers of Airtel please and https://www.consumercomplaints.in help me in the process of lodging the complaint against Airtel. its no for rs99 but its for mental torture they are giving to us.

I guess it is our duty to make customers aware about this type nonsense facilities been given to customer forcibly.

Every day hen some sms comes from Airtel, i Fear this time how much they will deduct in the name of some nonsense service

Or I planed to shift to other mobile service providers, at least i will have peace of mind that nobody will deduct money without knowing by me.