[Resolved]  Airtel — illegal balance deduction for internet uses

AirTel — Illegal balance deduction

mere mobile No [protected] se date[protected] ko bina kisi karan ke 500/- ka balance kat liya gaya jankari lene par bataya ki mere mobile se international call kiye gaye hai detail lene par jankari nahi di. or bar-bar kahne par meri complaint note ki avm mughe date 24-05-09 ko complaint no. [protected] or, date 08-06-09 ko ek bar fir complaint no. [protected] de diya gaya, lekin aaj tak kisi bhi complaint ka solution nahe hua.


Pradeep sharma
Airtel no. [protected]
Morena (M.P.)

AirTel — balance deduction without usage of internet

my balance has been deducted by 31 rs and when i called airtel customer care about this they said you have used airtel live which i havent used it..i told them and they were not ready to solve it.they even not talking properly.i work in a firm where i can access net anytime so y shud i use net on my fone..and y shud i lie for that...airtel is spoiling its name by doing these cheap things.i am a customer of airtel from last 6 yrs bt now i will never suggest any body to buy airtel connection.

AirTel — deducting my balance illegally

sir,
my number is [protected] . in the 8th of June i have a
balance of approx Rs90 but suddenly it had come to Rs.00.00 in 9th
June and i had tried a lot to consult to customer care . and
they are cheating me a lot . then i have decided to mail
it . they are telling me it is for gprs uses but i have gprs pack then why they deducted from my main balance..

Airtel — balance deduction without usage

i have been charged Rs. 56.83 from my phone without any usage.so,please take strict step against this Airtel company.i will be thank full to u.

Namaste Mr. Narayan,

This is to inform you that your concern listed on 27 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Namaste Mr. Narayan,

Further to our discussion dated 27 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Namaste Mr. Narayan,

We would like to inform you that your concern listed 27 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33