[Resolved]  Airtel — Illegal Business Practices and Cheating Customers

Address:Dehradun, Uttarakhand

Dear Sir This is to inform you that i am an NRI and living in Tallinn Estonia as Professional Psychologist, my family lives in dehradun (uttrakhand) india my wife Mrs Aarti Choudhary is a nursing professional and she regularly remains in my contact through his mobile no. On[protected] she called and i was busy in my office and so i didn't picked up her calls he called me 7 times and later i called her back i was surprised to get the answer that her balance was deducted i asked her how much balance and how come when i dint pick your call she said 100 was balance it had been deducted completely i advised her to call customer she called up i was brought to my notice that customer care officer was not at all interested in listening our problem in fact he keep on giving his foolish answer that u talked with your husband for 1 hour and then my wife asked her how come it happened that in 100 rs i talked for 1 hour at once he disconnected the call and i think he deleted the recording again she called same answer and disconnected the call third time my wife asked them in strict manner they said u made a call of 17 sec and 11 seconds it was so strange that no call was picked and still you deducted the balance. its is completely the matter of cheating and misuse of your services which shows what kind of services you are giving to customers and how you treat them it seems there is no one to ask you about your all misdeeds and in India this is the real face of service providers this so embarrassing and humiliating that business in India is running on the grounds of cheating and misbehaving with customers who are main pillars for organization i will report this incident to every concerned government authority in India about your illegal business practices that this is the real picture of companies and i will surely mail to Sunil Bharti Mittal staff on my end it not about money its about your character and i will publish this on internet Regards' Aman Singh Malik Industrial Psychologist Tallina Manpower Solutions Tallinn Estonia +[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Namaste Mr. Malik,

This is with reference to your post dated 23 September 2013.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@in.airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Malik,

This is with reference to your post dated 23 September 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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