Airtel — Illegal deduction of Balance by Airtel | |||
Respected Sir, My name is V K Tiwari and i have a mobile no (+[protected] of Airtel. I use 3G Internet services in my mobile as i always use this service after recharging with 3G pack. Last time I have recharged my mobile no with 3G Pack on- 09/08/2012 at 09:14 Hours with 251/- Rs and its validity was upto 07 th Sep. But on.29/08/12 suddenly 128/- Rupees illegally deducted by Airtel from my main account balance of Mob No ([protected]) in stead of deducting from 3G Balance. There was a lot of 3G Balance in my mobile number and its validity was also remained but they deducted money from my main account balance which is too much and i can not afford this. Several times I contacted with customer care but i am feeling so irretated and astonished due to their behavior of evasion. They are not giving any satisfactory reply and disconnect the call after listening my problem. So i want to lodge a complaint against airtel mobile service with a humble prayer to take necessary legal action. Sir Please do the needful so that i can get my deducted balance and these type of cheating and harrasing should not be repeated. Was this information helpful? | |||
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We would like to inform you that your concern listed 29 August 2012, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence
Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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