Airtel — Improper Services

rajinder4377

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Airtel is one of the worst telecommunication (Mobile) Service provider in INDIA

Hi, I had Airtel Prepaid mobile connection with no +[protected] from last 4yrs. but from 5th nov 2012 it permanently deactivated from Airtel service, neither i can make any out going calls nor incoming calls. i contacted them at nearest Outlet of Airtel, Airtel's executive ask to resubmit documents i did and they said within 48 working hours it will activate.. But didn't activate then i recontact to Customer care there i got no any resolution for my query but i got one critical news that MY AIRTEL NO.IS NOW 'PERMANENTLY OUT OF SERVICE' i asked cause for that but they didn't have any information for the same.. they said NOW it isn't AIRTEL no. then i contacted them through MNP no[protected] Cause from which Airtel no i was trying to contact with their call center they blocked that Airtel no. so i contacted then on MNP no..
On 26th nov 2012 I contacted Airtel MNP department their Sr Executive Informed me that your THIS No [protected] Is Permanently Deactivated from Airtel so You cann't avail Airtel service for the same no.. I asked for the Reason for that Airtel Sr Executive Informed me that right now that no permanently deactivated that why they don't have any data base in their system for that same no. and they said you never get that no. activate by them..
Its was my very important no for my business use but now i broke down from all my clients..
AIRTEL IS INDIA'S WORST TELECOMMUNICATION SERVICE PROVIDED ...

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Complainant6458840

from Noida, Uttar Pradesh

i was using a airtel mobile corporate connection with a yearly rental. when my rental expired they called me up asking for renewal. i asked them for some other bill plans. people at customer care had no information about corporate plans neither they had any information about the people who could provide me an information regarding the issue. meanwhile the due date had passed by & i called up the customer care to continue bill plan 699. but they told that i con not continue the bill plan as the sue date had passed. after my attempts for 10 days (or more) my request was registered. but it still took them 1 month to initiate the services that too when i insisted that i will not make payments for the outstanding amount until processing for the request would be over. i wanted a waiver on the rent and other charges which were imposed on me during this period. but it was not given to me, also they have a bunch o[censored]seless jerks working for them who dont even know how to speak with the customer. they do listen to customer and use abusive language at their costumer relationship center.