Airtel — inability to provide service

surjeet malhotra

from Sambalpur, Odisha

Address:

Bareilly, Uttar Pradesh

Namaste,
Since one year the company unable to solve the outgoing messages inability.so many calls,so many emails,but the result is zero.last time I lodge a complaint by email(complaint no.PR[protected]on 17.5.13.The solution was given to me to settings as they prescribed.every setting is in its orderline but the problem is not solve.i try many handsets every time unable to send text messages.no problem in incoming messages so why the problem in settings.why they are not believe that this is all in their system?one thing more which is surprised me that I send him my alternate no.& the no.in which I face the problem,they send me suggestions on my alternate no.OH MY GOD.i am shocked.A multinational company & its educated executives?
Thank u,
Surjeet Kumar
Mob.no.[protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Kumar,

This is to inform you that your concern listed on 28 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Kumar,

This is to inform you that your concern listed 28 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Airtel Customer Care

from Mumbai, Maharashtra

Verified Support

Namaste Mr. Kumar,

We would like to inform you that your concern listed 28 May 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33