[Resolved] Airtel — included the plan i didn't request for | |
sir/maam,
my number is [protected],
M from nagpur,
m using the airtel postpaid number. and August month bill is Rs.3251.76
in June month i made the recharge of airtel rs. 125 internet recharge of 1 GB.
But in June month itself airtel somehow deactivated the 125 rupee plan and activated the 2 GB, 3 month validity plane by themselves without notifying me...
and in three months they didn't even called me for the same and even not asked me for that...
I never had the Bill amount more than 600 rupee.
Rs.125 recharge is done my the airtel office for which we don't have any voucher.
It is done one time and rest for life time till i request airtel to discontinue the internet plan.
Even there is nothing mentioned in the bill that the 2GB plan is activated on this number...
many times i complaint for the same in airtel since 7/9/2013 till 23/9/2013 but no one responded me...and the last date of bill is 24/9/2013
even on facebook, AIRTEL INDIA no one came to talk to me, just said they will contact me but not,
They think that this is poastpaid plane whatever the bill is customer will have to pay for it..since customer are bounded..
I cannot attach the photoproof of the airtel bill, since they are password protected and is in pdf formt..
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Aug 14, 2020 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
i had the conversation on 24/9/2013 with airtel number [protected] with a lady, she also took me in the conference with airtel office named kukku mobile nagpur manager, and after that i went to airtel office they said that thay dint had any talk to such person.. so moral of the story i dont have any written proof of what happened with my "mahabharat"...
i had the conversation on 24/9/2013 with airtel number [protected] with a lady, she also took me in the conference with airtel office named kukku mobile nagpur manager, and after that i went to airtel office they said that thay dint had any talk to such person.. so moral of the story i dont have any written proof of what happened with my "mahabharat"...
Namaste Mr. Kurvey,
This is with reference to your post dated 23 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 23 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is with reference to your post dated 23 September 2013. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at airtel.[protected]@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33