[Resolved] Airtel — incorrect bill provided

Niraj Thakkar

from Yarada, Andhra Pradesh

Address:

Pune, Maharashtra

I have a complaint regarding the excess bill amount provided generated due to the wrong bill plan provided, despite of me requesting the bill plan of my choice as guided by the customer executive, and also after filing in several complaints still the problem hasn't being resolved but i do get calls again and again regarding my bill payment and every time i have to explain them that the problem i faced. plz help me out with this asap.

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Dec 24, 2016

Complaint marked as Resolved

Verified Support

Mar 09, 2013

Airtel Customer Care's response Namaste Mr.Thakkar,

This is to inform you that your concern listed on 07 March. 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Verified Support

Mar 10, 2013

Airtel Customer Care's response Namaste Mr. Thakkar,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33