[Resolved] Airtel India — False commitment from service provider | |
(this was our complaint to Airtel company which hav already mailed but still no satisfactory action done on this complaint) Dear Sir, I would like to inform you that I have taken a new Airtel Connection (Rs. 699/- Advance Rental Corporate Plan (Postpaid), Airtel No. -[protected], SIM No[protected] on date 15/03/08, by your Airtel Executive Mr. Gagan (Channel partner code –CD038), and his R.M. is Mr. Amit Chhabra (RM Code – 883) at Delhi Region. Mr. Gagan committed to activate the GPRS plan in same connection on monthly rental of Rs. 99/- at the time of giving this connection, which is also mentioned in out Enrolment form no- 6831653. He has also said to me for activating of this GPRS plan within 7 days only, even after 15 days he was unable to activate this Plan, so again he committed to activate it in coming one week. In this way till date they have given me to many false commitments, as result till I am waiting for that, so here you are kindly inform to activate this GPRS connection within 48 hours. In case o[censored]nable to activate this GPRS plan You are kindly instructed to refund our advance rental of Amount 699/- with interest. In case of failure of this deed I’ll go to consumer forum. In hope of your positive reply. (Amrendra Kumar Jha) (Working as Sr. Tech. in DMRC Ltd. At Delhi) Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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I have been using Airtel Sim [protected] since the last 5 years and has several complaints lodged and my last complain 2 months back asking them to not allow any activation other then my incoming and outgoing inspite all complaints yester when I charged my mobile for Rs.50 by the end of the day the balance showed .49 (0) I had not made a single call.
Sir regretably would like to inform you that your organization has also started using method like giving miss call and if we call back find we are loosing Rs 12 for each call.
I would request you to get my balance of Rs 50 back in my account from the activated source or self.
I would be forced to use the consumer court to deal with Airtel in the future.
Thank you and hope that you will take appropriate action and see that this does not repeat.
Melville Vaz