[Resolved]  Airtel India — Card not getting activated

Address:Bangalore, Karnataka

I've filed for prepaid to postpaid conversion on 4th of Jul 2013 via Shashi ([protected]). yesterday i've received sms regarding my prepaid sim will get deactivated tonight and I have to use new postpaid SIM provided to me and after entering new card, telephone verification was done and was been ensured that the services will be resumed within next 15 min, post which my postpaid sim provided by the vendor is not activate.

Its been more then 9 hrs now and services on my postpaid sim has not been activated yet. I tried calling customer care several times and each time they ensure me that service will be resumed within next 4 hrs but no use so far. The vendor also is not helping me out as a result my official number is out of service and this being my official number on which my several business deals depends, failing cause of this incompatibility of Airtel services.

My number is - [protected]

I want proper action to be taken for all the false commitment of Airtel costumer and fraud services commitment against the vendor, who finally is not picking up my phone and helping in resolving the issue.

Thanks
Rahul Singh
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Aug 6, 2021
Complaint marked as Resolved 
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AirTel — not yet card activated

i have submitted all my form to activate a new sim.
but now still it not been activated.
i have asked the customer care.
but there is no response.
so i need it to be activated now

AirTel — sim card not getting activated

MY NEW SIM CARD HAS NOT BEEN ACTIVATED EVEN AFTER 15 DAYS OF RECEIVING IT .I HAVE INFORMED THE SAME TO THE AIRTEL CUSTOMER CARE FOR 4 TO 5 TIMES.THERE ARE NO DUES PENDING. PLEASE CHECK. MY NUMBER IS [protected].
my p u k code got blocked by mistake so i went to the airtel, vashi, navi mumbai gallery
isigned the form & paid rs75 for a new sim and they gave me a new sim &said it will get
activated in 6 hours now its more than 15 hours but nothing has happened there is a line
coming that sim card registration failure.my no. is [protected]. pls help

AirTel — not getting activated

I bought airtel sim, it is not getting activated...dont know whts the problem
sim no-[protected]

Airtelindia prepaid sim card — about customer service

I mke complaint to airtel customer executive that unnecessary you are deducted amount from my sim card for brousing & downloading games etc. but till today I am not interested to download games or all relative servicese provide by them, today they deduct Rs. 99/- from my account for downloading jawa game @ night 1.30 from no.54321 how it is possible . I request miss. Chitra airtel customer executive officer she said if you talk to return amount I will disconnect your service.. I request the reasponsible officer please look after this matter.
my request reg. no. are [protected] & [protected] afte this complaint one of Mr. Mohamad airtel customer executive promise me the amount will be send on ur mobile till 9th of this month. I thanks Mr. Mohamad for nice talk with me.
my mobile no.is [protected] Mr. Ram Y. Desurkar From Belgaum-Karnataka
i am in a roaming and i have recharge with Rs 23 then also call rate is not become less what i do please give me a suggestion.[protected]

AirTel — Activation of Services not asked for

Hi
This is to inform that my Airtel mobile number [protected] has been overcharged by over Rs 6500 for my usage of 3G data in the month of September.
My 3G plan of Rs 450 with 600 MB free usage which I got activated in the month of may was changed automatically to 0 rental plan on 25th of July which I never asked for (as per your customer care people) and was again changed back to 450 Rs rental plan on 22nd of September and I was charged as per 0 rental plan for 22 days in the month of September.
The Customer care people are not accepting their own mistake and saying that I may have sent some request for the same. when I asked them to show any such request from my side they did not responded nor did they reversed the charges.
What actions can be taken against them
Namaste Mr. Singh,

This is to inform you that your concern listed on 12 July 2013 has been noted . At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,

This is to inform you that your concern listed 12 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,

We would like to inform you that your concern listed 12 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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