Airtel — Deduction of money for hello tune even sim is not yet put in service | |||
Sir, I had a post paid connection on mobile no. [protected] , I filed request to convert it to prepaid on12.09.2011 , i have paid Rs.2820 vide receipt no.J7844 and till date out standing amount Rs.790 vide receipt no.J7847. I had purchsed another SIM from the Airtell office at Gita Bhawan Chouraha , whher i paid all my out standing bill till 12.09.2011, i was charged Rs.101/- without any receipt telling that i will get a balance of the same amount after 72 hrs when my afore said no. will put in to the service, todar i.e. on 17.09.2011, my above no is not put in to trhe service, no. of times a called at 198 service but of np avail. Befor a couple of day i. e. on 15.09.2011 i have e recharged my above no with Rs. 110 from a vendor , in hope that my no. wiil be activated , i did so because when i dialed some no. i heard the voice that my account does not have enough balance, i received a massage that my account is successfully recharged and got a balance of Rs.93.50., even than my no. was not put in to the service , till today. to my utter dismay my above no. is not in service but i received a massage on 16.09.2011 at.0042 hrs from AL hello tunes that i have choosen a hello tune and an amount of Rs.30/- was deducted from my account, instantly another massage that i have changed my hallo tune another Rs. 15/- was deducted , Kindly look in to the matter and resore my amount Rs.45/- and put my no. in service immediatly.reply me on my mail [protected]@yahoo.co.in ( if possible please tell me that how this magic can be done by Bharti Airtel so that i can shre this with people ) , Was this information helpful? | |||
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