[Resolved]  Airtel - International Roaming — EXORBITANT BILLING WITHOUT ANY DETAILS

Dear Sir/Madam

I used international roaming services of Airtel in March when I visited USA for about 3 weeks.

For last 2 months, Airtel is sending me exorbitant bills, without any details of time usage or justification.

As an example - for 4 usages of 9 seconds, 6 seconds, 20 seconds, 10 seconds (on 16th, 18th and 19th March) they have rounded off the duration to 4 minutes. For this they have charged Rs 1000/-. This works out to Rs 250/- per minute. Based on same logic they have already charged me Rs 20, 000/- last month. For call charges of Rs 6-8 per minute between India and USA ... why have they charged me Rs 250/- per minute ? Also the usage is barely 90 seconds, why are they charging for 4 minutes ?

This is total 'manmaani' ... they dont even bother to provide details o[censored]sage. Just keep sending huge bills.

Please do investigate this scam being perpetrated by telecom companies on unsuspecting users, where they charge users 100 times the actual charges ?

Regards

Abhay Saxena
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Aug 14, 2020
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