[Resolved] Airtel — International Roaming deactivation without notification | |
Hi, International roaming on my corporate number [protected] is deactivated without my concern. When I have called the airtel customer care the executive Yogesh Gadkari ( call reference [protected]) told me that the service was deactivated as my outstanding amount exceeded the limit. I was not prompted for any bill payment via SMS or email, so I was unaware about that. He also mentioned that the service will be again started if only I (or any family/friend) will go to airtel gallery. Please NOTE that none of my family members stay there at Mumbai so no one will be going to airtel gallery for this. I want the service to be resumed ASAP. (Due to unavailability of my mobile I am unable to pay my other bills as my bank sends OTP to my mobile, which will result in interest charges.) This was a very shameful event and really I feel very upset being a customer of airtel. PS: I have made an online payment of 2000 INR and transaction number of the payment is 063673. Regards Ashish Lal Was this information helpful? | |
Oct 17, 2016 Complaint marked as Resolved Verified Support Feb 23, 2013 Airtel Customer Care's response Namaste Mr. Lal, We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com. We assure you that we are committed to resolving the issue to your satisfaction. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |
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Airtel — international roaming deactivated without informing user
I am using an airtel sim taken from eranakulam no.[protected] .while taking its written on the manual that " international roaming activated" and its deactivated after I starts my roaming now I am in country .panama. and my business contact no. is not active.